As hard as we try to assemble our systems perfectly, sometimes a drip will appear between the heads of the canister system or on the input or output fitting of the system. Here are some things you can do to try and fix the leak if you are so inclined.
Between the heads
It is always a good idea to check for leaks before permanently installing these systems. It can save you a lot of time disassembling the system and reassembling. If there is a leak between the heads of the two- or three-canister systems, here is a step by step process for attempting to stop the leak. Usually it only involves tightening the heads.
1. Remove the bracket if installed
2. Remove the lower half (sump) of all of the canisters so you are holding only the heads with the fittings. The head assembly should be held with the female fitting on the right and male on the left.
3. While holding the left head(s) stationary, turn the right head away from you one complete turn. This will tighten both ends of the connector.
4. If you have a three head system, turn the head assembly around 180 degrees so the male connector is on your right and female is on your left. Repeat step 3.
5. Put the sumps back on the heads and connect the hoses to each end. Block the flow of water on the output so the system pressurizes. If no leaks, reassemble. If there are still leaks, repeat step three on the leaking connection. Do not tighten more than twice.
6. At this point, if there is still a leak, you can disassemble the leaking connection and retape with plumbers tape. Wrap the fitting about 5 times and reassemble.
7. If this doesn't work, call us at 602-625-1875 and we will send you a new assembly and a return label for the head assembly.
Input/Output fitting leaks
If the leak is where the fitting goes into the head, use a large crescent wrench to snug the fitting up by 1/4 turn. In most cases this will work.
If the leak is between the swivel and the fixed part of the input fitting, it usually is because the hose is not making a good seal with the input fitting. In this case, you can try another hose, or put a 2nd washer in the fitting to improve the seal. While it is not intuitive that this would work, I have never seen one of our fittings go bad where it leaks between the pieces.